Yannick Bigourdan

A review response is a public act of hospitality. It shows care, builds trust, boosts your SEO, and often turns disappointed guests into loyal advocates. In today’s digital dining room, replies matter more than ever.

Return-to-office policies are reshaping restaurant traffic, dining rhythms, and revenue patterns across Canada’s major cities. With hybrid work now the new norm, operators must rethink lunch service, schedules, and strategies to stay competitive in a transformed downtown landscape.