Question 1

Who is Yannick Bigourdan?

Accepted Answer

Yannick Bigourdan is a Canadian hospitality and leadership advisor and the founder of KLTY Hospitality Consulting. He trained at the École hôtelière de Lausanne, held senior roles at Four Seasons in Los Angeles and Toronto, and over thirty years built twenty-two business start-ups — including Splendido, Nota Bene, The Carbon Bar, and Restaurant Lucie, which is recommended by the Michelin Guide. He is a recipient of the Ontario Hostelry Institute Gold Award.

Question 2

What is the Ontario Hostelry Institute Gold Award?

Accepted Answer

The Ontario Hostelry Institute Gold Award is one of the most significant honours in the Canadian hospitality industry, recognizing individuals whose contributions to the craft have shaped the field. Yannick Bigourdan received the award in recognition of his work as an operator, restaurateur, and educator — the arc of work that runs from his training at the École hôtelière de Lausanne through Four Seasons, the Carbon Bar group, and Restaurant Lucie.

Question 3

What is Restaurant Lucie?

Accepted Answer

Restaurant Lucie is a Toronto restaurant founded by Yannick Bigourdan. It holds a Michelin recommendation — recognition earned through the consistency and quality of the experience it delivers, not through a single signature gesture. Lucie represents the practical application of the same philosophy that drives the consulting practice: a room built to a high standard, held there deliberately, by a team that understands what the standard is and why it exists.

The work, on the record.

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